Support Requests Legal

When you submit a ticket request, you agree to the following terms:

UploadMe reserves the right to hold tickets and the information within the ticket in our system encase of any further requests are needed. Ticket data can be held until deleted. Information may be used to help debug and/or fix issue(s) found within our service or provide support and deal with DMCA notices.

UploadMe reserves the right to refuse to answer any tickets which are submitted to us. We only need to provide information in which we wish to offer. Disclosed information and other data which may be requested can be rejected.

We offer our ticket service to users in which have used or purchased our service. We may ask for you to provide details in which will help us resolve your issue. We will never ask for passwords! The ticket must contain be related to one of our services. If you choose an incorrect service and talk about another service/website your ticket will be left to confusion when assigning the correct support member.

UploadMe can only deal with issues relating to UploadMe and Upload2.us. We're unable to provide third-party support, unless it's a UploadMe plugin (I.e sharing to Facebook).

We comply fully with the Digital Millennium Copyright Act (DMCA) and will act according to the law in response to any legitimate takedown request we receive these requests must follow our removal guidelines policy.

Please keep in mind UploadMe can only provide support in English (US/GB) tickets submitted it any other languages will automatically be closed without notice.


Modified: Monday, 22 January 2018.

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